Privacy Policy

This interim Privacy Policy explains how Pairly collects, uses, stores and shares personal information when you visit our website, contact us or use our services.

1. Information we collect

We may collect information you provide directly, including your name, email address, company details, account information, messages and support requests. We may also collect technical and usage information such as your IP address, browser type, device information, pages viewed, referring URLs, visit dates and times, and cookie or similar technology data.

2. How we use information

We may use personal information to provide and improve our website and services; create and manage accounts; respond to enquiries; communicate service, security and administrative updates; prevent fraud or misuse; meet legal obligations; and send marketing communications where permitted. You may opt out of marketing messages at any time.

3. Legal grounds

Where applicable law requires a legal basis, we process information with your consent, to perform a contract, to comply with legal obligations, or for legitimate business interests that do not override your rights.

4. Cookies and analytics

We may use essential cookies and similar technologies to operate the website, remember preferences, understand usage and improve performance. You can usually block or delete cookies in your browser, although some features may then work differently.

5. Sharing information

We may share information with trusted providers supporting hosting, analytics, communications, payments, security and customer service; with professional advisers; during a business transaction; or where required by law. We do not sell personal information for money.

6. International transfers

Our providers may process information in countries other than your own. Where required, we use reasonable safeguards for international transfers.

7. Retention and security

We retain information only as long as reasonably necessary for the purposes described here, including legal, accounting and security requirements. We use reasonable safeguards, but no storage or transmission method is completely secure.

8. Your rights

Depending on where you live, you may have rights to access, correct, delete, restrict or object to processing, withdraw consent, request portability, or complain to a regulator. Contact us to make a request. We may need to verify your identity.

9. Children and third-party links

Our website and services are not intended for children under 18, and we do not knowingly collect their personal information. Links to services we do not control are governed by those services’ own privacy policies.

10. Changes and contact

We may update this policy as our services and legal obligations develop. We will post the revised version here and change the effective date. For privacy questions or requests, use our Contact page.

Interim notice: This general-purpose policy is provided while Pairly prepares a policy tailored to its final operations. It is not legal advice.